Service Coordinator
Title:Service Coordinator
Starting Pay:$15.00
Location:San Antonio, TX
2nd Location:N/A
Classification:Full-Time Hourly
Work Schedule:7:00am - 5:30pm, Tuesday-Friday

Are you looking for a job that makes a difference?  Do you have a passion for helping others?  We may be the right organization for you:  VOLUNTEERS OF AMERICA TEXAS.
For 100 years VOA Texas, a faith-based and non-profit organization, has operated with a mission of “Helping America’s Most Vulnerable Reach Their Full Potential” through various programs throughout Texas.  Programs are locally created, managed and delivered to provide a wide array of human services.  YOU can be part of the passion, mission and tradition!
Huebner Creek Villas I - San Antonio, TX

The Service Coordinator position is available in the Housing program of VOATX, that offers affordable housing to seniors, families in poverty and people with disabilities.  This position is responsible for providing general social service coordination (including intake) and referral services for all residents needing such assistance.

Responsibilities Include:
  • Providing informal, individual assessments (i.e., evaluation of health, psychological and social needs, development of an individually tailored case plan for services and periodic reassessment of the resident's situation and needs) for a resident when such service is not available through the general community.
  • Establishing new relationships with agencies and service providers in the community and setting up a directory of providers for use by both project staff and residents.
  • Referring residents to service providers in the community (Ex: case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness and legal advocacy).
  • Educating residents on service availability, application procedures, client rights, etc., providing advocacy as appropriate.
  • Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.  Manages the provision of supportive services where appropriate.
  • Helps residents build informal support networks with other residents, family and friends.
  • May set up volunteer support programs with service organizations in the community.
  • May provide training to project residents in the obligations of tenancy or coordinate such training.
  • May educate other staff on the management team on issues related to aging in place and service coordination, to help them to better work with and assists the residents.
  • Bachelors degree in Social Work or related field.
  • Two years in social service delivery with senior citizens and non-elderly disabled preferred.
  • Requires demonstrated clerical skills, including typing at minimum of 30 WPM. 
  • Strong organizational skills and the ability to maintain detailed records.
  • Must have good oral and written communication skills.
  • Must be able to work independently with little supervision.
  • Ability to work effectively under stressful conditions.
  • Ability to exercise initiative and sound judgment and to react with discretion under varying conditions.
  • Inspires respect and trust, and treats people with respect.
  • Demonstrates high degree of integrity and ethical standards.
  • Must have valid Texas Driver License (Must be received within 30 days of employment) and ability to be meet company insurance requirements (with satisfactory MVR record); valid Vehicle Liability if driving personal vehicle.
Volunteers of America Texas offers a rich benefits package including Health, Dental, Vision, LTD, STD, Life Insurance, Vacation and Sick time, other optional benefits and a retirement plan.  VOA TX also provides some benefits for part-time employees.

Make a living by making a difference. Apply online today!

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